PRIVACY POLICY

1. Data controller

The controller is ROOMSTUDIO EOOD, UIC 206007854, registered address: 11 Edison Street, Geo Milev, Sofia, Bulgaria. Meeting office: 32 Moder Street, Plovdiv.

For questions or to exercise your rights: office@roomstudio.eu, +359 897 412 004, +359 889 858 856.

2. Data we process

When you contact us, we may process your name, telephone number, email address, correspondence and any project information, plans, photographs or other materials you provide. Technical providers may process limited security and access data such as IP address, request time, browser and device type.

3. Purposes and legal grounds

• responding to enquiries and preparing proposals;
• entering into and performing contracts;
• meeting accounting, tax and other legal obligations;
• security, legal claims and normal website operation;
• marketing communications only where valid consent applies.

4. Recipients and transfers

Data may be accessible to hosting, email and IT providers, accountants, legal advisers, designers, contractors and competent authorities where necessary. We do not sell personal data. Where providers process data outside the EEA, applicable GDPR safeguards are used.

5. Retention and your rights

Enquiry correspondence is normally retained for up to two years after the last contact, unless a contract or legal requirement justifies longer retention. You may request access, correction, deletion, restriction, portability or object to processing, and may withdraw consent where applicable.

6. Complaints and updates

You may lodge a complaint with the Bulgarian Commission for Personal Data Protection at cpdp.bg. We apply appropriate security measures and may update this policy when services, providers or legal requirements change.